Parts & Supplies Product Search feature is the next generation of WebCATS. This feature allows you to search for parts in a number of ways. These include searches by the following:
NOTE: Model number, serial number, sales order number, and type/device number searches access top level information and require you to drill down to the needed part. Part number (including non-WebCATS), part description (including non-WebCATS), supplier/vendor number, and drawing/code number searches access the part level directly and allow you to choose the part from those listed on-screen.
Refer to the How to do a partial search section for more information.
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NOTE: Mousing over the model number displays at-a-glance details pulled from WebCATS.
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NOTE: Click either the Model Number Information or Parts List header (in the center pane) to display. Clicking the View link expands the header.
Options in the center pane include:
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Model Number Information |
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View product literature |
Click the radio button to the left of Product Lit. Select the appropriate literature from the Literature Type Filter dropdown menu.
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Parts List Information |
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NOTE: This information is also known as the Total Index for the model. |
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NOTE: Known as Assm. Index in assembly or sub-assembly situations |
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NOTE: Known as Assm. Functional in assembly or sub-assembly situations |
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NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
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Refer to the How to do a partial search section for more information.
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Options include:
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Parts List Information |
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NOTE: This information is also known as the Total Index for the model. |
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NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
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NOTE: Unit Info is only available for model number, serial number, sales order number, and type/device number information.
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Options include:
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Parts List Information |
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NOTE: This information is also known as the Total Index for the model. |
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NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
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NOTE: Unit Info is only available for model number, serial number, sales order number, and type/device number information.
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NOTE: Mousing over the model number displays at-a-glance details pulled from WebCATS.
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NOTE: Serial numbers cannot be viewed. Serial numbers are a means of retrieving model numbers, which accesses model details.
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NOTE: Click either the Model Number Information or Parts List header (in the center pane) to display. Clicking the View link expands the header.
Options in the center pane include:
|
Model Number Information |
|
|
View product literature |
Click the radio button to the left of Product Lit. Select the appropriate literature from the Literature Type Filter dropdown menu.
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|
Parts List Information |
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NOTE: This information is also known as the Total Index for the model. |
|
NOTE: Known as Assm. Index in assembly or sub-assembly situations |
|
|
NOTE: Known as Assm. Functional in assembly or sub-assembly situations |
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NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
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NOTE: Mousing over the sales order or subordinate model number displays at-a-glance details pulled from WebCATS.
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NOTE: Sales order numbers cannot be viewed. Sales order numbers are a means of retrieving model numbers, which accesses model details.
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NOTE: Click either the Model Number Information or Parts List header (in the center pane) to display. Clicking the View link expands the header.
Options in the center pane include:
|
Model Number Information |
|
|
View product literature |
Click the radio button to the left of Product Lit. Select the appropriate literature from the Literature Type Filter dropdown menu.
|
|
Parts List Information |
|
|
|
NOTE: This information is also known as the Total Index for the model. |
|
NOTE: Known as Assm. Index in assembly or sub-assembly situations |
|
|
NOTE: Known as Assm. Functional in assembly or sub-assembly situations |
|
|
NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
|
|
|
Options include:
|
Parts List Information |
|
|
|
NOTE: This information is also known as the Total Index for the model. |
|
NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
|
NOTE: Unit Info is only available for model number, serial number, sales order number, and type/device number information.
|
|
Options include:
|
Parts List Information |
|
|
|
NOTE: This information is also known as the Total Index for the model. |
|
NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
|
NOTE: Unit Info is only available for model number, serial number, sales order number, and type/device number information.
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NOTE: Mousing over the type/device or subordinate model number displays at-a-glance details pulled from WebCATS.
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NOTE: Type/device numbers cannot be viewed. Type/device numbers are a means of retrieving model numbers, which accesses model details.
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NOTE: Click either the Model Number Information or Parts List header (in the center pane) to display. Clicking the View link expands the header.
Options in the center pane include:
|
Model Number Information |
|
|
View product literature |
Click the radio button to the left of Product Lit. Select the appropriate literature from the Literature Type Filter dropdown menu.
|
|
Parts List Information |
|
|
|
NOTE: This information is also known as the Total Index for the model. |
|
NOTE: Known as Assm. Index in assembly or sub-assembly situations |
|
|
NOTE: Known as Assm. Functional in assembly or sub-assembly situations |
|
|
NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
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The ability to search part numbers outside WebCATS is limited to transactional accounts ONLY.
Refer to the How to do a partial search section for more information.
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Options include:
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Parts List Information |
|
|
|
NOTE: This information is also known as the Total Index for the model. |
|
NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
|
NOTE: Unit Info is only available for model number, serial number, sales order number, and type/device number information.
The ability to search part descriptions outside WebCATS is limited to transactional accounts ONLY.
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Options include:
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Parts List Information |
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NOTE: This information is also known as the Total Index for the model. |
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NOTE: WCR can be accessed at any time by clicking the Warranty Credit Request (WCR) link in the global header. |
|
NOTE: Unit Info is only available for model number, serial number, sales order number, and type/device number information.
Enter the known portions of the search criteria in the search field. This information is generally the first three to four characters. Follow the entered characters with a %.
When entering the information, either begin the partial search data with a % (if the information is somewhere within the number) OR end the partial search data with a % (if the information begins the number).
NOTE: Not all searches allow partial searches. Sales Order Number, Drawing/Code Number, and Type/Device Number do NOT allow partial searches.